As a music lover, I’ve always found concerts to be more than just a hobby—they’re a lifeline. Living and working in the same space as a disabled artist, concerts provide me with a much-needed escape, offering both a change of scenery and a mental reset. One of the highlights of my year is attending the New Orleans Jazz and Heritage Festival (Jazz Fest), a world-renowned event that celebrates music, culture, and community. They even have accessibility for wheelchair users.
Jazz Fest and Accessibility
Jazz Fest is a massive event held every April and May at the New Orleans Fairgrounds, featuring everything from small gospel ensembles to headliners like Fleetwood Mac and Maroon 5. For someone like me, navigating the festival as a wheelchair user can be challenging. But it’s also an opportunity to make a difference.
A few years ago, I was given the chance to collaborate with Jazz Fest on improving their ADA accessibility. The festival grounds, set on a dirt horse racetrack, present unique challenges like mud and uneven terrain. While some issues can’t be entirely eliminated, the Jazz Fest team has made tremendous strides to ensure the event is more accessible for everyone.
My Role in Improving Accessibility
In exchange for a one-day volunteer pass, my friend and I spend several hours each year surveying the festival’s ADA accommodations. We visit all the stages, food vendors, bathrooms, and designated ADA access areas, documenting improvements and noting areas that still need work. After the festival, I share my feedback with the head of the accessibility department, helping them plan for the next year.
Progress Over the Years
The evolution of Jazz Fest’s ADA accommodations has been incredible:
- Closer Viewing Areas: The only wheelchair-accessible viewing areas used to be on high platforms located far from the stages. Now, there are closer areas with talented sign language interpreters for those with hearing impairments.
- Improved Bathrooms: Handicapped-accessible port-a-potties are locked for exclusive use by those with the access code, ensuring cleanliness and quick access.
- Designated Pathways: Smooth pathways now lead to food, drink, and staging areas, making navigation much easier.
- Covered Eating Areas: ADA-designated shaded eating areas were added last year—a huge improvement for festival-goers needing respite from the heat.
These changes have made Jazz Fest one of the most ADA-accessible festivals I’ve ever attended.
Advocacy Through Experience
As someone navigating life with physical challenges, I understand the importance of firsthand input in making events truly accessible. Jazz Fest’s commitment to seeking feedback from people like me is a model for other festivals nationwide. Many events still fall short in accessibility, and I hope they follow Jazz Fest’s lead by partnering with individuals who can identify and address these gaps.
Why Accessibility Matters
Working with Jazz Fest has shown me that real change starts with understanding the unique needs of attendees. My collaboration with their team is a testament to how we can improve inclusivity through direct feedback and action. Festivals are for everyone, and it’s empowering to see the progress Jazz Fest has made over the years.
A Message to Festival Organizers
If you’re a festival organizer, take a page from Jazz Fest’s book. Partner with individuals from the disability community, listen to their needs, and make thoughtful changes. Accessibility isn’t just about compliance—it’s about ensuring everyone can share in the joy of music and community.
To my fellow music lovers, let’s keep advocating for inclusive spaces where everyone can feel the magic of live music. And to Molly and the Jazz Fest team: Thank you for your dedication to making a difference. Keep up the amazing work!